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An Inside Look at How Clients Invest in Your Sales Pitch

Effective presenters take time to know their client’s expectations. This lets them select the best tactic for delivering their sales pitch so they can solve both their client’s problems and their own. Presenters have this advantage because they know how clients connect with their sales pitch proposals, giving them better pitch ideas.

It’s the same process that advertising agencies consider when making customers connect with the brands they advertise. This connection between brands and customers happens on three levels, the most powerful of which according to a study conducted by advertising giant McCann-Erickson, is Emotional Bonding.

1. Product Benefits

Business gurus George and Michael Belch suggest that on this level, clients connect with your brand based on the benefits it can offer.

At this stage, clients have the least amount of loyalty. They are most likely to switch to the competition if they offer something you don’t have.

2. Brand Personality

The next stage is when your clients assign a personality to your brand. This personality is based on the principles and beliefs your brand will stand for.

Brand communications expert, Carmine Gallo, presents a few examples: it can be the cozy hangout Starbucks is known as, the tough off-roaders of Jeep, or even the classic refreshing drink that Coke is touted as. This is when clients start to associate traits or values they share with your brand.

3. Emotional Benefits

At this stage, consumers and clients alike develop emotional attachments to your brand. This is the highest level, where clients constantly seek you out after you’ve done business with them repeatedly.

At this stage, your previous clients will have no problem looking forward to your future pitches, much like how Apple users always looked forward to the late Steve Jobs showing off his new gadget. This level of trust leads to a positive psychological movement towards your company.

It’s arguably the hardest to achieve, but you get the benefit of clients paying their undivided attention to you whenever you present.

The Main Connection: Develop Trust

Connecting with your audience with a business pitch doesn’t happen overnight. After all, repeat customers are what keep companies alive.

Offer a product with the benefits your clients need, define a relatable personality for your brand, and deliver consistently to help you gain your client’s trust in your company. That’s when the long-term emotional connections happen.

To help you get the most out of this advantage, get in touch with pitchdeck.com today!

References

Belch, George E., and Michael A. Belch. Advertising and Promotion: An Integrated Marketing Communications Perspective. 6th ed. Singapore: McGraw-Hill Irwin, 2003.
Gallo, Carmine. The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience. New York: McGraw-Hill, 2010.
Proprietary Research Technique Called Emotional Bonding.” ZABANGA Marketing. Accessed September 8, 2015.

5 Sales Pitch Tricks from Advertising Agency Gurus

Advertising agencies and presenters both sell products and services using effective messages, be it in the conference room, a lecture hall, a television, or a webinar.

The problem is that the regular customer or client is subjected to several messages from different companies, each trying to get their products ahead of the competition.

You have to go beyond offering what your competition can’t, because almost all competing companies employ the same strategy.

The Challenge

People construct several standards before making purchase-related decisions. This is what renowned author, Jim Aitchison, calls a personal cage.

A personal cage is composed of all the experiences, knowledge, morals, and ethics we gain as we grow.

These standards affect how we see and interpret every message we encounter, especially advertisements and sales pitches.

Building your personal cage happens throughout your whole life.

If the bars of the cage act as filters, find relevant messages that pass through these and sell your sales pitch ideas.

The Five Tricks

The Signpost

Signpost messages signify changes in certain kinds of behavior.

As Aitchison cites in his book, Cutting Edge Advertising, the Pepsi vs. Coca-Cola story is a classic marketing example.

When Michael Jackson became Pepsi’s new icon, they positioned themselves as the drink of the next generation. This led to many Coke drinkers permitting themselves to change those standards.

When Steve Jobs unveiled the iPhone’s third quarter market share in 2008, he signified that times were changing for the US smartphone market.

Within the first 90 days of its shipment, he showed the iPhone as a potential investment for customers and business partners alike.

A Newsflash

Introducing a new product or service in an ad pitch is challenging for any startup company, especially product launch advertisements.

Position your message as a piece of news, like how Jobs introduced the iPhone in 2007.

First, he built interest by announcing that Apple reinvented a new product type.

Then, he briefly explained the current competition’s weaknesses: fixed keypads and limited functions.

It was only after all this that he introduced what made the iPhone different and showed the actual product with its full touchscreen capabilities.

This generates strong interest in your offer and highlights what makes you different and more appealing from other brands.

A Message of Support

People always look for something to rationalize an emotional need.

Will people buy an expensive sports car to enhance their personal image?

Will a company invest in a health insurance program to let employees feel that their well-being matters?

Make clients feel that they’re understood. This matches their behavior (in this case, investing in your proposal) with their desires and attitudes.

An Existing Standard of the Client

Since your message is consistent with what your audience already believes in, they’re more likely to respond if you give something that reinforces their beliefs.

Citing CreditUnion’s correspondence with Kraft CEO, Robert K. Deromedi, Demand Media’s Vanessa Cross discusses the mechanics of values-based marketing, particularly its customer-centric nature.

Kraft wanted to reach out to parents who believed in giving their kids a proper meal, so the company pulled out their junk food advertising to establish credibility with their intended customers.

Shared Experiences

Like the way TED Talk speakers relate their pitches to personal experiences, offering another person’s perspective sells your message.

Some experiences mirror your own, even at a conceptual level. This includes being plagued with restrictive problems then solving it intuitively.

Look into your company’s product or service history. Did someone have a eureka moment after a long observation? Did someone experience something that led to developing what you sell?

Everything has an interesting story behind it. Your sales pitch is no exception.

Everyone has something to dream about: a new house, a better car, a more luxurious lifestyle, etc.

Everyone wants something, especially your clients. Make your sales pitch interesting enough to pass through your clients’ standards.

Want to know more about using these five tricks more effectively? Hire pitchdeck.com, your pitch deck partner, to help you out.

References

Aitchison, Jim. Cutting Edge Advertising: How to Create the World’s Best Print for Brands in the 21st Century. Singapore; New York: Prentice Hall, 2004.
Cross, Vanessa. “The Goals of Values-Based Marketing.” Chron. Accessed June 5, 2015.